To ensure website security and protect consumers' personal information, we have established the following privacy policy for individual and corporate customers who purchase products through our website, Zweibruder.vn.
The collection of customer information on Zweibruder.vn enables us to:
Better understand customers' needs and expectations in order to improve the quality of our products and services.
Keep customers informed about our latest promotions, special offers, and discount programs.
Provide timely assistance in handling customer complaints and resolving disputes.
Zweibruder.vn collects the following customer information:
Full name
Address
Phone number
Email address
Inquiry or message content
The information collected will be used for the following purposes:
Delivering products purchased through Zweibruder.vn.
Providing delivery notifications and customer support.
Processing customer orders and providing products through Zweibruder.vn.
We do not share customer information with third parties, except in the following circumstances:
To protect Zweibruder.vn and third parties: We may disclose account information and other personal information when we reasonably believe that such disclosure is necessary to comply with applicable laws or to protect the rights, property, and interests of our customers, Zweibruder.vn, and other third parties.
To comply with legal requirements: We may disclose customer information at the request of competent government authorities or when we reasonably believe that such disclosure is necessary and consistent with applicable laws.
Under no circumstances does this include selling, commercially exploiting, or improperly disclosing customers' personal information in violation of the commitments outlined in our Privacy Policy.
Personal information provided by customers will be stored in our internal systems throughout the period necessary to provide products and services.
Such information will be retained until the purpose of collection has been fulfilled or until the customer requests its deletion, subject to applicable legal requirements.
Zweibruder.vn is committed to protecting members' personal information in accordance with its Privacy Policy and applicable laws.
The collection and use of each member's personal information will only be carried out with the member's consent, except where otherwise permitted or required by law.
We will not use, transfer, provide, or disclose members' personal information to any third party without their consent, except as otherwise permitted or required by law.
In the event that our data storage servers are compromised by hackers, resulting in the loss or exposure of members' personal information, Zweibruder.vn will promptly notify the competent authorities for investigation and appropriate action, and inform affected members of the incident.
We are committed to safeguarding all online transaction information, including invoices, accounting records, and digitized transaction documents, within the secure data storage systems of Zweibruder.vn.
The management of Zweibruder.vn requires individuals registering as members to provide complete and accurate personal information where applicable, including full name, contact address, email address, identification number, phone number, bank account details, and payment card information.
Zweibruder.vn does not engage in the sale of customer information to third parties.
Customer information may only be disclosed to the following individuals and organizations to ensure the proper provision of services and protection of customers' interests:
Online Sales Department and Customer Service Staff: Authorized employees responsible for processing orders, providing customer support, and handling customer inquiries.
Contracted Service Partners: Third-party partners who have entered into agreements with Zweibruder.vn to perform certain services, including technical service providers, shipping companies, and delivery partners. These partners may receive part or all of the necessary customer information, depending on contractual arrangements, solely for the purpose of providing the agreed services.
Competent Government Authorities: Zweibruder.vn may provide customer information upon lawful request from government authorities for investigation or other legally authorized purposes.
Members have the right to review, update, correct, or request the deletion of their personal information by logging into their accounts and editing their personal details, or by contacting Zweibruder.vn for assistance.
Members may also submit complaints or requests concerning their personal information to the website management team via email at:
Email: info@zweibruder.vn
Upon receiving such requests, Zweibruder.vn will verify the information provided and, where the complaint is found to be valid, take appropriate corrective measures depending on the nature and severity of the issue.
If customers discover that their personal information collected through Zweibruder.vn has been used for purposes other than those originally disclosed or beyond the stated scope of use, they may submit a complaint through the following channel:
Email: info@zweibruder.vn
The Company will process complaints related to customers' personal information within five (05) working days from the date of receipt.
In all cases, the Company prioritizes negotiation and amicable settlement with customers to reach a mutually acceptable resolution.
If the parties fail to reach an agreement through negotiation or mediation, either party may refer the dispute to a competent People's Court for resolution in accordance with applicable laws.
Zweibruder.vn is a website dedicated to providing information, introducing products, and facilitating the sale of flashlights, lighting equipment, and related products. The website is developed and copyrighted by Zweibruder.vn.
Please carefully review the following terms and conditions before using our website.
All information published on this website is provided, updated, and developed by Zweibruder.vn.
The website serves as a platform where customers can search for information, research products, compare specifications, and obtain useful references before making a purchasing decision.
We regularly update our content based on official manufacturers' websites, reliable information sources, press releases from reputable brands with which we maintain business relationships, and internationally recognized technology websites and publications.
However, despite our efforts to ensure the accuracy and reliability of the information provided, we cannot guarantee that all website content is completely accurate or free from errors.
Accordingly, Zweibruder.vn shall not be liable for legal issues, losses, or inconveniences arising from inaccuracies in website information, except where otherwise required by applicable law.
We strive to provide product descriptions, technical specifications, and other information with the highest possible level of accuracy, targeting 99.9% accuracy.
We also aim to deliver high-quality product images, informative videos, and detailed descriptions to create a reliable and convenient platform where customers can research and evaluate lighting products and related equipment.
We sincerely appreciate all customer feedback, suggestions, and reports of inaccuracies found on our website.
Although we make every effort to maintain accurate and up-to-date information, occasional errors or omissions may occur during the content management process.
We are committed to regularly reviewing, correcting, and updating our website content to continuously improve the accuracy, completeness, and quality of the information provided.
All content published on Zweibruder.vn, including text, images, product descriptions, and other materials, is subject to applicable intellectual property and copyright laws.
When reproducing, quoting, or republishing content from this website where permitted, please clearly acknowledge "Zweibruder.vn" as the original source.
Thank you for visiting and trusting Zweibruder.vn!
Sincerely,
Zweibruder.vn Management Team